On a day to day basis we receive enquiries about many aspects of our work. The following are a selection of the more frequently asked. We hope you find our responses useful:
Q. Do you provide all building trades for any construction job?
A. We employ full-time skilled craftsmen who are fully trained and competent for all aspects of roofing and cladding and many aspects of property maintenance. We are happy to contract manage other trades. Contact Us with details of your enquiry.
Q. Will you provide free quotations?
A. For many contracts we will. However the work involved in some aspects of Design Assistance may incur a fee. Any chargeable design work will be pre-advised.
Q. Do you offer a service to Domestic customers?
A. Hi-Clad specialise in Industrial and Commercial contracts. We do work on residential buildings, mainly for Local Authorities or on behalf of private sector Landlords responsible for a number of properties. However our MCG2 Contracts division offer a range of domestic services.
Q. Do you cover the whole of the UK?
A. Yes.
Q. How often should a building's roof or cladding be inspected?
A. Your roofing and cladding system should be inspected twice a year. If there are heavy storms, we would advise an inspection to ensure that your roof or cladding has not been damaged.
Q. What is the best method to inspect a building's Roof or Cladding?
A. The best method to use to inspect a building's roof is to place a contract with a roofing and cladding specialist. Experienced professionals are trained to identify problematic areas. Experts recommend that a company should partner a qualified roofing and cladding specialist to inspect a roof twice a year. In between inspections, a building owner can look for potential problems such as pools of water and interior seepage after a storm. The costs of failing to maintain a building are often far higher than waiting until any damage becomes obvious.
Q. How long should a building's roof last?
A. A life of a building's roof depends on several contributing factors including the quality of the materials, the quality of installation, and preventative maintenance to spot problems before they become large ones. Some roofs are designed for a life expectancy of 30-plus years while other roofs have a life expectancy of 10 years or less. Research proves that the number one reason why roofs do not survive their anticipated life cycles is the neglect of maintenance.
Q. What causes a roof to wear out?
A. Roofs wear out due to a variety of contributing factors that may combine to affect and accelerate roof deterioration. These may include ultraviolet radiation from the sun, temperature extremes, exposure to wind, rain, ice and snow and foot traffic on the roof.
Q. What is the core service offered by your company?
A. To see the range of services offer please visit our Services page.
Q. Are you a wall cladding contractor as well as a roofing contractor?
A. Yes. We are specialists in a wide range of both Roofing and Cladding applications. Please see our Portfolio section to view some of the different types of systems fitted.
Q. Do you offer contract maintenance programmes?
A. Yes. We believe that it is vital to regularly inspect and survey cladding and roofing in particular. We offer a routine inspection survey programme, which we recommend that this is scheduled every 6 months.
Q. Do you carry out repairs to damaged industrial buildings?
A. Yes. We can carry out maintenance repairs as well as reacting quickly to rectify vandalism to buildings for example.
Q. Do you offer translucent roof light replacement or cleaning?
A. Yes. We have installed and replaced many of these panels and can clean existing installations if required. Some examples can be found in gallery of contracts in the Industrial section of our Portfolio page.
Q. Are you able to re-roof our premises with no internal disruption to our business?
A. Yes. We will always agree with our customers the sequence of works that suits the business best as well as ensuring the safety of our own and our customers employees.
Q. Why is there water coming into my building and can you fix it?
A. Yes.We can arrange for an inspection to identify the source of the problem and offer a solution.
Q. Can you unblock my gutters and drainpipes?
A. Yes. Either as a single job or as we would recommend as part of a regular contracted inspection programme.
Q. Why is my roof condensating?
A. There is a chance that your roof has not been insulated. Insulation can be added as an additional layer to existing roof structures or can be incorporated as part of the roofing systems during new roof installations.
Q. Do you undertake repairs to asbestos cement industrial Roofs?
A. Yes. Working with Asbestos requires special procedures to ensure the safety of employees in the building and the workers undertaking the repairs. We are able to conduct this work safely and conform to to all the necessary Health and Safety guidance on the subject.
Q. Do you offer an emergency call to service for burglary or vandalism?
A. Yes. We can react as quick as you need us to.
Q. Can you respond to fire damage within 24 hours of initial damage reports?
A. Yes. As above, We like to demonstrate excellent support and service to our customers, especially during demanding circumstances such as this.
Q. Is your company a health and safety conscious organisation?
A. Yes. Please refer to our Health & Safety page.
Q. Does your company carry all necessary liability insurances?
A. Yes. Also you can review our Accreditations on our website.
Frequently Asked Questions
